Salon Etiquette

Welcome to Beauty & Bronze

To ensure you and all of our clients have the best possible experience at our salon we have a few guidelines to follow.

Bookings over 45 minutes We require a small deposit or gift voucher number to secure your booking. We’ll send you an email with a link that takes you to our deposit page on our website or we will call you to take payment over the phone. Payments are secure and will be placed directly on your file and will come off your booking on the day. If you need to cancel this (outside of the 24 hours) we can refund it back to you or it can be used for another time.

Facial Treatment Bookings Please arrive 10 mins prior to your treatment to ensure your client card is up to date and the correct products are prescribed for you for that appointment. Late arrivals will cut into your allotted treatment time to ensure the next client’s appointment starts on time.

Cancellations and Rescheduling  For cancelation or rescheduling of appointments over 45 minutes we require 24 hours notice (48 hours is required for Featherstroke Brow appointments). Unfortunately if you do cancel/reschedule or no show inside of that window we can’t fill that appointment so you run the risk of forfeiting your deposit or your treatment being deducted from your treatment pack. We understand that emergencies happen, so keep us in the loop and we’ll do our best to accomodate you.

Frequent No Shows Sadly this happens quite a bit and missed appointments mean another client can’t book in. If you no show more than 3 times you will be required to prepay your appointments.

Arrive with time to spare  Please arrive 10 minutes before your appointment starts. Appointments must finish at the allotted time to ensure other client’s appointments start on time. Come in and sip on our Tea of the Day or a glass of water and fill in your client card.

Child and Fur Baby Friendly We understand finding a babysitter or minder can be hard. If you do need to bring a child/children/doggos in, please understand we may not be available to keep a watchful eye over them.

Spray Tan Our spray tans need time to develop. A set of dark, loose clothing and a pair of open shoes is recommended to wear after application.

Brazilian Waxing We offer a hygenic wipe to be used prior to Brazilian waxing, however we do recommend showering prior to coming in for your appointment.

Laser  Ensure a quick and (relatively) painless treatment by shaving the treatment area. Skin needs to be completely free of spray tan/fake tan, we recommend not spray tanning for 3 weeks prior to your next laser appointment.

Skin Fit at Beauty & Bronze
Beauty & Bronze Salon Camberwell
Beauty & Bronze Salon Camberwell
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