Salon Etiquette

Welcome to Beauty & Bronze

To ensure you and all of our clients have the best possible experience at our salon we have a few guidelines to follow.

BOOKINGS & DEPOSITS- We require a small deposit or gift voucher number to secure your booking.

When booking online, if you are required to pay a deposit you will be prompted to pay 50% of the total to complete the booking.

If you book over the phone with us, you can pay your deposit directly over the phone or we can email you a link that takes you to our deposit page on our website.

If you have a prepaid treatment pack, you will not be required to pay a deposit however you will need to make your booking directly with us. If you cancel within the 24 hour window you may forfeit that treatment.

Payments are secure and will be placed directly on your file and will come off your booking on the day.

In the event that you cancel your appointment within 24 hours of your appointed time or do not arrive at the salon at the appointed time, then your deposit will be forfeited and used to recover costs incurred by us in maintaining availability of our employees and resources.

FREQUENT NO SHOWS- Sadly this happens quite a bit and missed appointments mean another client can’t book in. If you no show more than twice you will be required to prepay your appointments.

FACIAL TREATMENTS- Please arrive 10 mins prior to your treatment to ensure your client card is up to date and the correct products are prescribed for you for that appointment. Late arrivals will cut into your allotted treatment time to ensure the next client’s appointment starts on time.

ARRIVE WITH TIME TO SPARE-Please arrive 10 minutes before your appointment starts. Appointments must finish at the allotted time to ensure other client’s appointments start on time. Come in and sip on our Tea of the Day or a glass of water and fill in your client card.

CHILD AND FUR BABY FRIENDLY-We understand finding a babysitter or minder can be hard. If you do need to bring a child/children/doggos in, please understand we may not be available to keep a watchful eye over them.

SPRAY TANS-Our spray tans need time to develop. A set of dark, loose clothing and a pair of open shoes is recommended to wear after application.

BRAZILIAN WAXING-We offer a hygenic wipe to be used prior to Brazilian waxing, however we do recommend showering prior to coming in for your appointment.

LASER-  Ensure a quick and (relatively) painless treatment by shaving the treatment area. Skin needs to be completely free of spray tan/fake tan, we recommend not spray tanning for 3 weeks prior to your next laser appointment.

Skin Fit at Beauty & Bronze
Beauty & Bronze Salon Camberwell
Beauty & Bronze Salon Camberwell
beauty & bronze deposit